| Receiving a Chat Request
When you receive a chat request, a flashing chat icon will
appear next to the name of the user requesting the chat. There are
two types of chat requests you can receive:
- Normal chat request - when a user wishes to chat with you.
- Multiple chat request - when a user wishes you to join an existing
chat session
Follow these instructions to accept both types of chat requests
- Double-click on the user.
- The Incoming Chat Request window appears.
- Click on Accept to accept the chat.
- You will receive a message saying: Initiating chat: Waiting
for the other party to respond. You can click on Abort to cancel
the request.
- The Chat session will begin (if the initiation takes more than
a few minutes, the sender has either cancelled the
request or has become unavailable).
If you wish to invite the requesting party to a chat already in
session
- Click on Join Session.
- Select the Chat Session Name from the pop-up menu. (You may
only invite an additional chatter to a regular chat session. Two
multiple chat sessions cannot be combined).
To refuse a chat request
- Click Do Not Accept from the responses.
- You will then be able to choose a Reason.
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